Data Protection & Privacy Policy
DATA PROTECTION & PRIVACY POLICY
The Baby Cloud Group Ltd is committed to protecting your privacy and personal information.
We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Any personal information provided by you to us will be held and processed in accordance with applicable data protection legislation and the data protection principles for the purposes of providing our services, meeting the legitimate business interests of The Baby Cloud and protecting your rights.
Our Privacy Policy explains our data processing practices, including how we collect, use and protect your personal information.
The Baby Cloud Group Ltd controls The Baby Cloud website and is responsible for personal information collected directly through the website where it acts as the Data Controller.
BOOKINGS AND CLASS4KIDS
Class4Kids is our online booking platform.
Where you submit your details through the booking system, your information is used for purposes connected with your booking and the delivery of Baby Cloud classes and services.
Your information may be accessible to The Baby Cloud Group Ltd, the Baby Cloud franchise through which you make your booking and relevant service providers, including Class4Kids, where necessary for the operation of the booking system and delivery of our services.
Personal information will only be used and shared where there is an appropriate lawful basis to do so and in accordance with applicable data protection legislation.
YOUR RIGHTS
Under UK data protection legislation, you may have the following rights in relation to your personal information:
• The right to be informed
• The right of access
• The right to rectification
• The right to erasure in certain circumstances
• The right to restrict processing in certain circumstances
• The right to data portability in certain circumstances
• The right to object to certain processing
• Rights relating to automated decision-making and profiling
Not all rights apply in every circumstance.
If you have any queries concerning your personal information or questions about how your information is used, please contact The Baby
Cloud Group Ltd using the contact details provided on our website.
MARKETING COMMUNICATIONS
We may contact you with information about future Baby Cloud classes, events and services where we have an appropriate lawful basis to do so.
Where your consent is required for marketing communications, you can withdraw that consent at any time.
You can also use the unsubscribe option provided within relevant marketing communications.
HOW WE USE AND PROTECT YOUR INFORMATION
Personal information will only be collected and used where there is a clear and appropriate reason to do so.
This may include:
• Managing your booking and attendance.
• Communicating with you about your classes, bookings or relevant service updates.
• Supporting the safe delivery of classes, including where you voluntarily provide relevant information about you or your baby.
• Responding to enquiries or concerns.
• Meeting our legal and regulatory responsibilities.
• Sending information about Baby Cloud services where we are permitted to do so.
We take reasonable steps to keep personal information secure and protect it from unauthorised access, loss, disclosure or misuse.
We will not keep personal information for longer than is necessary for the purpose for which it was collected, subject to any legal or legitimate business requirements.
SHARING YOUR INFORMATION
We will not sell your personal information.
Information may be shared with appropriate service providers, Baby Cloud franchisees or other parties where this is necessary to provide our services, operate our systems, comply with the law or protect the safety and wellbeing of an individual.
Where personal information is shared, it must be handled appropriately and in accordance with applicable data protection requirements.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact The Baby Cloud Group Ltd.